What Our Customers Say

“Very honest, friendly and clear communications.”

“Great service. Honest quote, and went above and beyond when I had some work done that I thought needed a double check (it was all good).”

“Super quick and efficient service. Good value for money and they use quality oils. I'm a bit paranoid about who looks after my old, well loved Beemer and they really looked after her. Highly recommended.”

“We needed urgent repairs and stopped in at Eastern Bays Automotive without an appointment. Carlos was awesome, he checked the car straight away, gave us a loan car, and had everything sorted in a couple of days at a fair price. Great service!”

“We had an amazing experience with Eastern Bays Automotive! From the moment we called in, Carlos went above and beyond to make everything smooth and stress-free. He was professional, friendly, and explained things in a way that made sense.”

“Highly recommend Eastern Bays Automotive. Carlos was so helpful and efficient in getting me back on the road and my car is running like a dream now. Great customer service keeping me updated the whole time and having a courtesy car at short notice was appreciated too.”

“I would like to thank the team at Eastern Bays Automotive for giving me an impeccable service. Carlos did an excellent job servicing my car. He walked me through everything he worked on and made sure I understood what was done.”

“The best mechanic in Auckland. I've been to lots of others and they could never fix my Mercedes Benz ML. One happy customer. This shop is my forever. Thanks to Carlos!”

“100% recommended. Craig and team have been my mechanics for 2 years now and I'm certain I'll remain their loyal customer. They are consistently thorough, professional and communicate clearly in terms of costs and expectations.”

“Craig consistently provides great service and is worth the drive across town to have our cars serviced. He is totally trustworthy whereas other mechanics have tried to talk me into having repairs done that don't need doing.”

“The team at Eastern Bays Automotive are amazing. Responsive, thorough and customer focused. Highly recommend their services.”

“Craig has been servicing my vehicles for over 10 years, a mix of utes, cars and motorbikes. I moved a few years ago and there are mechanics much closer to where I live who might be OK but Craig has always done a great job at a fair price so I won't be going anywhere else. Highly recommended.”

“Craig and his team go above and beyond. We had a problem with a difficult light in an old car and nothing was too much trouble for them. The normal wait time was a week but they made it happen within 2 days ahead of a very busy weekend. I will continue to use this team for their excellent service and personal empathy.”

“Craig and his team are great. Trustworthy and genuine in their advice and solutions. Willing and able to help a non-car person understand what's needed and give different options. Have had a few cars serviced here and have no hesitation in recommending.”

“I'm thrilled with my recent service. Carlos was top-notch with his communication and customer service. I would highly recommend to anyone!”

“Craig was excellent, he was really helpful and went the extra mile to get tires the same day for me. He was really kind with the final bill, and overall did a great job. Would definitely recommend.”

“Excellent garage and really good people. Craig and his team helped me sort my car out on a tight turnaround before leaving the country. Super helpful, good pricing and honest. Can't recommend them more.”

“Friendly and efficient service by Craig and his team. A loan car was provided to get me to work and back for the day. Reasonable price, trustworthy, and really fast turnaround.”

“Took my Suzuki Jimny in to get a leak underneath fixed. Craig and his team had a look at it and found out that there was no leak and actually just needed a service. Very knowledgeable and friendly overall. Reasonable prices and gets the job done.”

“Motorcycle WOFs are very hard to find in this part of Auckland! Very happy to find Craig and Eastern Bays Automotive nearby. Easy to book and completed WOF while I waited. I'll be back, highly recommend.”

“This garage certainly wasn't incompetent, they were very competent in fact, and I was happy with the reasonable price charged for fixing up my car for its warrant of fitness. I will DEFINITELY return next time my old bomb needs anything doing to it. Recommended.”

“Fixed the transmission on my 2000 S40 Volvo, other mechanics from the area recommended to take the car to the wreckers. It was an easy fix, but you do need a good mechanic. And it was way less than expected. I will be back for sure! Highly recommend!”

“ABS light came on in an Audi. Thought, 'Sigh, this'll cost.' Craig identified the problem as a faulty sensor. Kept me informed by phone through the day. Finished job ahead of schedule. Reasonable cost and helpful advice.”

“My 2002 Triton was shifting hard from 2nd to 3rd. Craig quickly diagnosed the car and fixed the issue for me at a reasonable price and explained the issue and fix to me for future reference. Would recommend!”

“Craig was great! He patiently explained what the issue with my car was and fixed it within the day. Will definitely go to him for any future problems.”

“Great service, great communication. Thank you very much for all your help with my skyline. Highly recommend.”

“We have had our Mini and Hyundai serviced by Eastern Bays for a few years. Craig has always been honest and reliable.”

“I had a fast and reliable experience with Eastern Bays Automotive. Craig works very fast in a professional manner, kept me informed and sorted the problem. I would definitely come back!”

“Friendly service when taking my car on for a service with loan car to make things a lot easier. Repaired a part rather than buying a new part which was very dear. Will absolutely use them again.”

“Excellent customer service, fair price, excellent communication. Sadly this has not been the case with many other mechanics I have dealt with in the past. Will return.”

“I can't say enough good things about this place. The service and price impressed my retired mechanic of a father, which is high praise indeed!”

“Highly recommend this place, great service and communication. Honest and trustworthy.”

“Took my Nissan here a while ago and they were honest, reasonable priced, and trustworthy.”

“Really happy with the work that was completed today. Efficient communication and competitive pricing. Would definitely recommend this business.”

“Just had a number of repairs carried out. Service was excellent and the cost was really reasonable. Highly recommended.”

“Excellent service and great pricing. Totally recommend these guys. Very prompt and good overall experience.”

“Honest advice and service. Stands by their work. Using again next week for my Toyota Hilux Regius service.”

“Awesome team. I've had great service from the team here on a variety of cars over the years.”

“Top service, top guys and girls. Changed the clutch in the Focus, sure quick and efficient. Well recommended.”

“This is where I get my car and boat trailer serviced. Great mechanics. I highly recommend this place.”

“Excellent service at a great price, thanks Carlos!”

“Highly recommended - very friendly and efficient.”

“Great service always making repairs hassle free.”

“Exceptional service. Support locals not big chains.”

“Expert advice. Welcoming staff. Will be returning for all my servicing needs.”